🤝 Healthcare CRM

Build Lasting Patient Relationships

Medical365 CRM helps healthcare providers acquire new patients, retain existing ones, and grow revenue through intelligent communication, feedback management, and care coordination.

CRM Dashboard

Live Dashboard

12,400
Active Patients
68%
Recall Response Rate
4.7★
Avg Rating
Follow-up Compliance82%
Patient Satisfaction94%
Review Conversion68%

Core Capabilities

Everything you need, purpose-built for your workflow.

Patient Lifecycle Management

Complete 360° patient profile — visit history, communication log, preferences, insurance, and satisfaction scores.

Automated Recall & Follow-Ups

Schedule-based recall campaigns via WhatsApp, SMS, and email. Due for annual check-up? Overdue for follow-up? Auto-remind.

Feedback & Review Management

Post-visit surveys sent automatically. Collect ratings, identify dissatisfied patients, and escalate complaints before they go online.

Health Campaigns

Targeted awareness campaigns for diabetes, cardiac, women's health, and seasonal health drives. Segment by condition, age, or visit history.

Referral Management

Track patient referrals to and from specialists. Acknowledge referring doctors automatically and build a strong referral network.

Marketing Analytics

Campaign ROI, source attribution (walk-in, digital, referral), and patient acquisition cost analysis for every channel.

Retain More Patients, Grow Sustainably

Acquiring a new patient costs 5x more than retaining an existing one. Medical365 CRM automates the recall, feedback, and loyalty programmes that keep patients coming back and referring others.

  • Automated post-visit satisfaction surveys
  • WhatsApp broadcast for health campaigns
  • Complaint resolution workflow
  • Referring doctor loyalty management
  • Patient segmentation by condition/age
  • Google Review integration for reputation management
Get Started →
📊 Performance at a Glance
68%
Recall Response Rate
3x
Patient Retention
Follow-up Compliance82%
Campaign Open Rate74%
Patient Satisfaction Score94%

How It Works

Up and running in days, not months.

1

Capture

Patient data from every touchpoint

2

Engage

Automated WhatsApp and SMS

3

Feedback

Post-visit surveys collected

4

Retain

Recall campaigns bring patients back

5

Grow

Referrals and reviews drive new patients

Seamless Integrations

Connects with the tools and systems your facility already uses.

WhatsApp Business
SMS Gateway
Google Reviews
EMR Module
Billing Module
Email Marketing
Facebook Ads
Practo

Build a loyal patient community.

Book a demo to see Medical365 CRM turn your patient database into a growth engine.